/ Careers
Design Strategist
Description
Design Strategist
“Full-stack design leadership”
Hands-on design execution with the maturity to steer the project strategically
As a Design Strategist, you’ll shape end-to-end user experiences for our clients’ digital products and services. You are a rare blend of researcher, strategist, facilitator, and hands-on designer that’s equally comfortable leading workshops at the front of the room as you are crafting detailed design solutions in Figma.
You’re a designer who doesn’t just make things - you solve things. You start by asking why, digging into research, aligning to strategy, and then shaping a solution that’s thoughtful, usable, and beautiful. You balance creative vision with user needs and business context, using insights to guide, validate, and elevate your work.
You’ll leverage your expertise across user research, information architecture, interaction design, and visual design to deliver thoughtful, human-centered solutions that create real value. You’ll be a trusted advisor to clients and a collaborative partner to cross-functional teams, guiding projects from discovery through execution.
What You’ll Do
Research & Insights- Lead qualitative and quantitative user research (surveys, interviews, usability testing) to uncover user needs, pain points, and opportunities.
- Synthesize research into actionable insights, user journeys, personas, and experience strategies that drive design decisions.
- Use data and user feedback to validate ideas and measure the impact of design solutions.
- Develop experience strategies, vision documents, and roadmaps that align user goals with client objectives.
- Facilitate workshops, co-creation sessions, and stakeholder interviews to align teams and generate ideas.
- Create service blueprints, customer journey maps, and UX frameworks for complex ecosystems.
- Design wireframes, user flows, interactive prototypes, and high-fidelity mockups using tools like Figma.
- Craft intuitive information architecture and scalable design systems that support cohesive, accessible experiences.
- Collaborate with developers to ensure design intent is maintained through implementation.
- Act as a bridge between research, strategy, and design, championing user-centered design principles at every stage.
- Present and communicate design rationale clearly to clients and stakeholders, adjusting the message for different audiences.
- Mentor junior designers and contribute to the growth of our design culture.
What You Bring
- 3-5 years of proven experience as a UX Strategist, Senior UI Designer, or similar full-stack design role, with a strong portfolio showcasing research, strategy, and polished UI work.
- Deep understanding of user-centered design, usability best practices, information architecture, and interaction design.
- Expertise in modern design tools (especially Figma) and prototyping.
- Strong facilitation skills; able to lead workshops, design sprints, and stakeholder sessions with confidence.
- Excellent storytelling, communication, and presentation skills with the ability to inspire clients and teams alike.
- Familiarity with agile and iterative design processes; comfortable working in dynamic, cross-functional environments.
- A passion for solving complex problems and turning insights into elegant, practical solutions.
- A strategist’s mindset in a designer’s body. You love design craft, but you start with empathy and insight.
Bonus Skills
- Knowledge of accessibility (WCAG) and inclusive design.
- Experience designing and managing design systems.
- Working knowledge of front-end development to collaborate effectively with engineering teams.
- Familiarity with analytics tools and using data to inform design.
If you’re a hands-on designer who loves to connect the dots between strategy and execution - and you’re energized by solving real user problems, we’d love to hear from you.